Having problems with the CheckoutSmart mobile app?

We update the CheckoutSmart app frequently to bring you new offers and new functionality.

Some of these updates will only be available if you have the latest version of the CheckoutSmart app downloaded from the App Store or Google Play, so download the latest version to enjoy the best possible experience.

If you have difficulty signing into the app, you can reset your password by selecting the "Forgot Password" option, available on the sign-in page.

If you have difficulty uploading an image, try deleting the app and re-installing the latest version.

Alternatively, you can upload images and manage your account online at

If you're still having problems, then please send your device information and any error codes or comments to and we'll do our best to help within two working days.