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How do I request a payment?

As soon as your balance meets the Minimum Payment, you can choose to receive this amount transferred directly into your bank or PayPal account.*

Your bank account must be registered in the UK, and must accept BACS transfers. Please also bear in mind that each member may only have a single CheckoutSmart account for their own personal use. Where there are multiple members in a household, a maximum of two member accounts may be linked to a single payment account (BACS/PayPal).

To receive a payment, select "Change my details" from the menu screen and enter your account details.

Our payment process is completed on Thursday each week. So if you request your payment on Weds, it should be processed the following day but if you request payment on Fri it will be processed the following Thu.

* Please note that a processing fee of 5% is incurred when transferring amounts up to £19.99 to your bank or PayPal account; transfers of £20.00 or more incur no processing fee